So, as of 23rd August 2015, I have renewed my IC and passport at UTC in Keramat Mall on the lovely Sunday
morning. Not crowded. Not long to wait. Not like back at the time I was doing in Shah Alam in around 2013. That was nightmare. I had to go there twice.
Operating hours are different for each Jabatan I think. Coz I saw for Jabatan Imigresen, it's opened from 830 am to 930/1000 pm. As for Jabatan Pendaftaran Negara, on Sundays (and actually everyday), it is opened from 830 am to 830 pm only. They are definitely closed if during public holidays.
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